When will my goods ship?
If goods are in stock we can ship within 5-7 days. If not, lead-time will vary but we will email you and let you know when you can expect delivery.
Do you ship internationally?
Yes we do where possible. If you have any questions about international shipping or would like to discuss an alternative method, please drop us a line, firstname.lastname@example.org
How much is delivery?
At Snug, our goal is to deliver your order in the quickest and most economical way possible. Shipping charges and delivery methods will be quoted at checkout.
What are my payment options?
Online Payments can be made via PayPal or Stripe, if you’d prefer not to use these please email us and we can sort out alternative payment.
Returns and Exchanges
We hope you love your purchase, but we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item, you may return it to us for exchange or a full refund less any shipping charges. Returns must be delivered to us within 15 days of when the item(s) was received.We will fully refund you as long as the goods are in their original packaging and in a saleable condition.
We promise we will never sell or give out any information you provide us, to anyone. No one wants a spam clogged inbox.
Can you view furniture before purchasing?
Sure, if you would like to arrange to see an item in person, feel free to contact us to make an appointment.